Clarendon House

“The service was registered in March 2022. This is the first inspection since registration and was planned to check overall compliance and safety of the home.”

“People were routinely treated with dignity and respect. Staff had been recruited safely and were able to support people to keep safe. Staff were trained in key areas relevant to their role within the home, for instance, nursing staff had skills in wound care.”

“People were supported with their prescribed medicines and referred to external healthcare professionals in a timely manner. People’s healthcare needs were met, and the home had a good relationship with external healthcare providers.”

“People were supported to engage in meaningful activities and maintain their role in society. There was a strong emphasis on community engagement.”

“The registered manager of the service was respected by people, their relatives and staff. People received personalised care and they were able to make their bedroom homely.”

“We highlighted some areas where the provider and registered manager could make improvements. For instance, in ensuring records were accurate and ensuring food items were in date.”