Chilton Meadows Care Home

“Each unit had its own manager. Predominantly we found concerns at Munning and Beech Units. We also found these units had frequent leadership changes.”

“This inspection was prompted in part by concerns received about a lack of consistent leadership, people’s safe care and whether staffing levels and staff skill met the needs of people using the service safely.”

“During this inspection we found improvements were needed to the leadership and governance and a breach of the regulations relating to good governance and safe care and treatment. We found shortfalls in the management of risks associated with people’s care and well-being, and the safe management of medicines, the environment and cleanliness. This was a breach of the regulations relating to safe treatment. We received multiple concerns about the staffing levels and found the leadership and deployment of staff required improvement. The management team for the provider were transparent and responsive to the concerns and shortfalls we identified and were committed to making the required improvements.”

“While people and their relatives expressed general satisfaction with the care, support and treatment, our assessment found elements of care did not meet the expected standards.”