Chapel Lodge

“Date of Assessment: 10 August 2026. Chapel Lodge is a care home providing residential and nursing care to older people, including people living with dementia. We carried out an assessment looking at all the quality statements and all key questions. Our decision to inspect the service was due to the length of time since our last rated inspection and due to concerns we had received in relation to fire safety. The home can accommodate 64 people. At the time of our inspection 55 people were using the service. The home was previously rated good and had changed to requires improvement. We identified breaches in relation to safe care and treatment, person centred care and good governance. We have asked the provider to submit an action plan detailing how they will address these concerns.”

“Risks associated with people's care were identified but not always managed in line with their needs or to keep people safe. We found care plans gave basic information regarding the use of hoist equipment and slings were not identified for individual people. Daily records and charts did not always evidence care and support had been delivered in line with people’s assessed needs and preferences. Accident analysis was in place and lessons learned were documented to improve practice. People were safeguarded from the risk of abuse and staff received training to ensure appropriate actions were taken if any concerns were raised. People and relatives told us there were insufficient staff available to meet people’s needs. We observed occasions where people had to wait long periods of time to be assisted. Staff were recruited safely and felt supported by the management team. We found parts of the home required cleaning to ensure effective infection control. Some parts of the home required repair to ensure they could be cleaned effectively. We identified some minor concerns regarding medicine management, which were swiftly addressed by the management team.”