Cedar Court Care Home

“The inspection was unannounced. This inspection was based on emerging risk following CQC receiving a high number of cases and notifications of concern, and to check compliance with the special measures that had been imposed.”

“The service was not registered to support people with learning disabilities. However, at the time of our inspection, Cedar Court Care Home had 1 person with learning disabilities receiving regulated activity at the service. We have assessed the service against ‘right support, right care, right culture’ guidance to make judgements whether the provider guaranteed people with a learning disability or autistic people, respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“This service has been in Special Measures since 6 March 2025. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.”

“Since the last inspection, the provider had carried out a lot of improvements on the building. The management team were working hard to make improvements for people using the service. However, we found there was a lot of improvement needed in the areas of communicating with people and relatives. Improvement was also required in ensuring the service was using a person-centred approach and ensuring the service was more dementia friendly. Focus was also needed to ensure the approach to people was caring and compassionate, and that staff culture was improved.”

“People had care plans in place which documented their care and support needs. We found some care plans were not person-centered and some did not have adequate risk of choking, diabetes and epilepsy documented. This was discussed with the management team.”

“The service was transitioning from a paper- based to an electronic system for storing and accessing care plans, risk assessments, medicines and daily care notes. This ensured all staff had access to people’s essential information as required.”

“The provider was previously in breach of the legal regulations in relation to person centred care, staffing, fit and proper persons employed. Improvements were found at this assessment, and the provider was no longer in breach of these regulations.”

“The provider was previously in breach of the legal regulations of safe care and treatment, dignity and respect and good governance. Not enough improvements were found at this inspection and the provider remained in breach of these regulations.”

“We have asked the provider for an action plan in response to the concerns found at this inspection.”