Carolyne House
Waterson Road, Chadwell St Mary, Essex, RM16 4LD · View on map
Carolyne House
Carolyne House
Overview
Key facts
The inspection record
Overall
Good
Report published 15 October 2025
“Date of assessment 2 October to 13 October 2025.”
“Carolyne House provides accommodation for up to 53 people living with dementia and those who require nursing and palliative care. CQC regulates both the premises, and the care provided, and both were looked at during this inspection. At the time of the inspection there were 52 people living at the service. Accommodation is provided over 2 floors and people have access to communal areas.”
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“The assessment was completed to follow up on the last assessment to see if improvements had been made. This assessment was unannounced.”
“We found the service had made improvements. Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff to meet people’s needs. People were cared for safely by staff who had been recruited and employed after appropriate checks had been completed. Staff received the correct training and supervision to support people safely. People were supported to take their medicines safely by staff who had the correct skills to support them.”
“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.”
“The registered manager had good oversight of the service, they had encouraged a culture of learning and development. There were systems in place to monitor and review care and people’s experience at the service.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Carolyne House entered the official register.
Rated Good overall
Report published 15 October 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 7 February 2020, rated Requires improvement
Inspected 23 August 2017, rated Good
Inspected 1 December 2015, rated Good
Inspected 6 May 2015, rated Requires improvement
Inspected 17 September 2014, not rated
Registration details
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Frequently asked questions
What types of care is Carolyne House registered for?
Carolyne House is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care. Listed specialisms include Physical disabilities and Sensory impairment.
How many Rooms does Carolyne House have?
There are 53 Single Rooms.
What is Carolyne House's CQC rating?
Carolyne House is rated Good by the Care Quality Commission (report published 15 October 2025). The full CQC inspection report is available at cqc.org.uk/location/1-462995187.
How many beds does Carolyne House have?
Carolyne House is registered for 53 beds.
Who is the registered manager at Carolyne House?
The registered manager is Mrs Avigail De Luna Paguibitan.
When was Carolyne House last inspected?
The Care Quality Commission published its latest report on Carolyne House on 15 October 2025.
Where is Carolyne House located?
Carolyne House is located in Chadwell St Mary, United Kingdom.
When did Carolyne House register with CQC?
Carolyne House first registered on 8 October 2012.
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Information disclaimer. Information regarding Carolyne House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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