Caraston Hall

“We carried out this assessment due to the age of the rating. We assessed 33 Quality Statements under 5 Key Questions of: Safe, Effective, Caring, Responsive and Well Led. At our last inspection, the service was rated good. At this assessment, the service remains good.”

“We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The provider was working in line with this guidance. However, we identified several areas requiring improvement, including risk management, staffing levels and the quality of documentation relating to people’s capacity assessments and best‑interest decision‑making processes. Following our assessment, the registered manager confirmed improvements had been made.”