Canterbury House
Gallows Hill, Hadleigh, Ipswich, Suffolk, IP7 6JQ · View on map
Canterbury House
Canterbury House
Overview
Key facts
The inspection record
Overall
Good
Report published 30 June 2026
“Date of inspection:28 April 2026 – 18 May 2026. We carried out an unannounced visit to the service on 28 April 2026. Canterbury House is a residential care home providing personal care for up to 61 people. At the time of our inspection visit there were 44 people living at the home. This inspection was carried out due to the length of time since the last one.”
“People were supported by kind, compassionate, and knowledgeable staff who understood their needs well and promoted dignity, independence, and choice. Effective systems were in place for safeguarding, medicines management, infection prevention control, and partnership working with healthcare professionals, ensuring people received safe and coordinated care.”
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“Leadership within the service had strengthened, with a more stable and visible management team driving improvements in oversight, governance, and quality assurance. Staff and relatives spoke positively about the manager’s open and responsive approach, which had helped to build a more inclusive and supportive culture.”
“However, some areas required further improvement. Staffing levels were not always sufficient to consistently meet people’s needs, particularly during busy periods, which impacted the delivery of timely care and meaningful engagement. Person-centred care was not always consistently embedded, and opportunities for activities and stimulation—especially for people living with dementia—were sometimes limited. During the inspection the provider took action to address this and increased staffing levels.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Canterbury House entered the official register.
Rated Good overall
Report published 30 June 2026 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 6 July 2017, rated Requires improvement
Registration details
Location
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Frequently asked questions
What types of care is Canterbury House registered for?
Canterbury House is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.
How many Rooms does Canterbury House have?
There are 61 Single Rooms.
What is Canterbury House's CQC rating?
Canterbury House is rated Good by the Care Quality Commission (report published 30 June 2026). The full CQC inspection report is available at cqc.org.uk/location/1-3306736007.
How many beds does Canterbury House have?
Canterbury House is registered for 61 beds.
Who is the registered manager at Canterbury House?
The registered manager is Miss Sadie Lee Roast.
When was Canterbury House last inspected?
The Care Quality Commission published its latest report on Canterbury House on 30 June 2026.
Where is Canterbury House located?
Canterbury House is located in Ipswich, United Kingdom.
When did Canterbury House register with CQC?
Canterbury House first registered on 6 February 2017.
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Information disclaimer. Information regarding Canterbury House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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