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Unclaimed listing CQC record · synced 12 October 2026

Burnside Court

104-106 Torquay Road, Paignton, Devon, TQ3 2AA · View on map

Dementia CareResidential CareSensory impairment
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective Requires improvementCaring GoodResponsive GoodWell-led Requires improvement

Report published 21 November 2025

Beds
26
CQC rating
Requires improvement
Registered
2010
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Overview

Key facts

Beds26

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 21 November 2025

SafeRequires improvement
EffectiveRequires improvement
CaringGood
ResponsiveGood
Well-ledRequires improvement

“Date of assessment: 5 August 2025 to 20 August 2025. Burnside Court is a care home that provides accommodation for up to 26 people who require personal care. The service specialises in providing care to adults over 65 years living with dementia and/or sensory impairments. At the time of our assessment, 25 people were using the service.”

“We found some improvements had been made since our last inspection, the service was escalating and recording weight loss, and people’s mattresses were set correctly.”

Show the full assessment summaryHide the rest of the summary

“Environmental processes identified at our last assessment had been implemented.”

“The provider was previously in breach of the legal regulation in relation to fit and proper persons. Improvements were found at this assessment, and the provider was no longer in breach of this regulation.”

“At this assessment, we found the overall rating of the service remains requires improvement.”

“We identified 3 breaches of regulation in relation to safe care and treatment, governance and staffing.”

“The provider was previously in breach of the legal regulation in relation to safe care and treatment and governance. Improvements were not found at this assessment, and the provider remained in breach of these regulations. We also identified a breach in the regulation relating to staffing.”

“The service did not always do all that was reasonably practicable to mitigate and assess risks, which included the implementation of CCTV. The provider did not always ensure medication was being disposed of correctly and in line with best practice. The provider did not always deploy staff in a systematic approach, ensuring there were enough staff to meet people’s care, support and wellbeing needs. The provider did not always ensure systems and processes were robust and were able to identify the shortfalls identified at this assessment.”

“We have asked the provider for an action plan in response to the concerns found at this assessment.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 21 NOVEMBER 2025 · CQC LOCATION ID 1-112269808 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

4 Nov 2010

Registered with CQC

Burnside Court entered the official register.

21 November 2025

Rated Requires improvement overall

Report published 21 November 2025 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 14 March 2022, rated Requires improvement

Inspected 19 February 2020, rated Requires improvement

Inspected 9 February 2019, rated Requires improvement

Inspected 29 July 2016, rated Good

Registration details

Registration statusActive
Registered4 November 2010
Registered managerMiss Emma Hume
Council areaTorbay
Integrated care boardNHS Devon Integrated Care Board
Client groupOlder Adults

Location

104-106 Torquay Road, Paignton, Devon, TQ3 2AAOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Burnside Court registered for?

Burnside Court is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Sensory impairment.

How many Rooms does Burnside Court have?

There are 26 Single Rooms.

What is Burnside Court's CQC rating?

Burnside Court is rated Requires improvement by the Care Quality Commission (report published 21 November 2025). The full CQC inspection report is available at cqc.org.uk/location/1-112269808.

How many beds does Burnside Court have?

Burnside Court is registered for 26 beds.

Who is the registered manager at Burnside Court?

The registered manager is Miss Emma Hume.

When was Burnside Court last inspected?

The Care Quality Commission published its latest report on Burnside Court on 21 November 2025.

Where is Burnside Court located?

Burnside Court is located in Paignton, United Kingdom.

When did Burnside Court register with CQC?

Burnside Court first registered on 4 November 2010.

How Paignton compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Burnside Court.

5 rated Good or better
1
Good or better Below Good

Care homes near Paignton

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Information disclaimer. Information regarding Burnside Court is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.