Burnside Court
104-106 Torquay Road, Paignton, Devon, TQ3 2AA · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 21 November 2025
“Date of assessment: 5 August 2025 to 20 August 2025. Burnside Court is a care home that provides accommodation for up to 26 people who require personal care. The service specialises in providing care to adults over 65 years living with dementia and/or sensory impairments. At the time of our assessment, 25 people were using the service.”
“We found some improvements had been made since our last inspection, the service was escalating and recording weight loss, and people’s mattresses were set correctly.”
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“Environmental processes identified at our last assessment had been implemented.”
“The provider was previously in breach of the legal regulation in relation to fit and proper persons. Improvements were found at this assessment, and the provider was no longer in breach of this regulation.”
“At this assessment, we found the overall rating of the service remains requires improvement.”
“We identified 3 breaches of regulation in relation to safe care and treatment, governance and staffing.”
“The provider was previously in breach of the legal regulation in relation to safe care and treatment and governance. Improvements were not found at this assessment, and the provider remained in breach of these regulations. We also identified a breach in the regulation relating to staffing.”
“The service did not always do all that was reasonably practicable to mitigate and assess risks, which included the implementation of CCTV. The provider did not always ensure medication was being disposed of correctly and in line with best practice. The provider did not always deploy staff in a systematic approach, ensuring there were enough staff to meet people’s care, support and wellbeing needs. The provider did not always ensure systems and processes were robust and were able to identify the shortfalls identified at this assessment.”
“We have asked the provider for an action plan in response to the concerns found at this assessment.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Burnside Court entered the official register.
Rated Requires improvement overall
Report published 21 November 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 14 March 2022, rated Requires improvement
Inspected 19 February 2020, rated Requires improvement
Inspected 9 February 2019, rated Requires improvement
Inspected 29 July 2016, rated Good
Registration details
Location
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Frequently asked questions
What types of care is Burnside Court registered for?
Burnside Court is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Sensory impairment.
How many Rooms does Burnside Court have?
There are 26 Single Rooms.
What is Burnside Court's CQC rating?
Burnside Court is rated Requires improvement by the Care Quality Commission (report published 21 November 2025). The full CQC inspection report is available at cqc.org.uk/location/1-112269808.
How many beds does Burnside Court have?
Burnside Court is registered for 26 beds.
Who is the registered manager at Burnside Court?
The registered manager is Miss Emma Hume.
When was Burnside Court last inspected?
The Care Quality Commission published its latest report on Burnside Court on 21 November 2025.
Where is Burnside Court located?
Burnside Court is located in Paignton, United Kingdom.
When did Burnside Court register with CQC?
Burnside Court first registered on 4 November 2010.
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Information disclaimer. Information regarding Burnside Court is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.