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Unclaimed listing CQC record · synced 12 October 2026

Brook House

47 Colchester Road, White Colne, Colchester, Essex, CO6 2PW · View on map

Dementia CareResidential Care
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective GoodCaring GoodResponsive GoodWell-led Requires improvement

Report published 8 November 2024

Beds
36
CQC rating
Requires improvement
Registered
2022

Brook House

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Overview

Key facts

Beds36

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 8 November 2024

SafeRequires improvement
EffectiveGood
CaringGood
ResponsiveGood
Well-ledRequires improvement

“Brook House is a residential care home providing personal care to older people, some of whom were living with dementia. At the time of the assessment, the service was also used by autistic people or people with a learning disability but was not registered as a specialist service. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“We completed this assessment between 14 and 20 August 2024. This was a responsive assessment covering all of the quality statements under the key questions of Safe, Effective, Responsive and Well Led. We also reviewed 2 quality statements under the Caring key question. For those areas we did not assess, we used the ratings awarded at the last inspection to calculate the overall rating.”

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“We found 3 breaches of the legal regulations in relation to safe care and treatment, dignity and respect and governance. The provider had not managed risks to people’s health and safety effectively. People’s care did not always promote their dignity. The provider’s governance systems were not effective in identifying and addressing concerns.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 8 NOVEMBER 2024 · CQC LOCATION ID 1-12718124805 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

7 Mar 2022

Registered with CQC

Brook House entered the official register.

8 November 2024

Rated Requires improvement overall

Report published 8 November 2024 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 26 April 2023, rated Requires improvement

Registration details

Registration statusActive
Registered7 March 2022
Registered managerMrs Patricia Ann French
Council areaWitham
Integrated care boardNHS Mid and South Essex Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

47 Colchester Road, White Colne, Colchester, Essex, CO6 2PWOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Brook House registered for?

Brook House is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.

How many Rooms does Brook House have?

There are 36 Single Rooms.

What is Brook House's CQC rating?

Brook House is rated Requires improvement by the Care Quality Commission (report published 8 November 2024). The full CQC inspection report is available at cqc.org.uk/location/1-12718124805.

How many beds does Brook House have?

Brook House is registered for 36 beds.

Who is the registered manager at Brook House?

The registered manager is Mrs Patricia Ann French.

When was Brook House last inspected?

The Care Quality Commission published its latest report on Brook House on 8 November 2024.

Where is Brook House located?

Brook House is located in Colchester, United Kingdom.

When did Brook House register with CQC?

Brook House first registered on 7 March 2022.

How Colchester compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Brook House.

5 rated Good or better
1
Good or better Below Good

Care homes near Colchester

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Information disclaimer. Information regarding Brook House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.