Bromley Place

“We gathered information from people who used the service, the registered manager, care staff, and health and social care partners involved in people’s care. ”

“During our assessment we found some minor concerns relating to medicines management, including the quality of some as and when required (PRN) medicines protocols and the presence of expired medicines. We also found an adults barred list check had not been completed as part of one staff member’s Disclosure and Barring Service (DBS) check. The management team were proactive in addressing the concerns and assurances were provided to demonstrate action had been taken to keep people safe.”

“However, we found people received individualised support based on their assessed needs, goals and aspirations. Support was planned, delivered and regularly reviewed in partnership with people, and relevant professionals. Care and support were person-centred and focused on promoting choice, control and independence in people’s daily lives. We found there were enough staff on duty to promptly meet people’s needs. Risks to people were understood and managed effectively to reduce the likelihood of harm, and staff demonstrated a clear understanding of safeguarding responsibilities and how to protect people’s wellbeing.”