Broadbridge Park

“The assessment of these five quality statements indicated areas of good practice since the last inspection, our overall rating remains good.”

“People were supported by staff who were recruited safely and received training in response to their needs. Staff followed the provider’s safeguarding policy and understood how to protect people from the risk of harm or abuse. Where concerns were raised, management and staff learned from incidents and put measures in place to avoid reoccurrence. People were involved in their care planning and risk assessments, where some people were unable to contribute, their families provided key information.”

“People were offered planned activities and one to one time for those who preferred to spend time in their bedrooms. The activity team arranged social events and entertainment should people wish to attend. People were encouraged to retain their independence; staff were seen to offer choices and ask for people’s opinions which were respected.”

“Health and social care professional involvement was sought in response to people’s changing needs. People received person-centred support; they gave views on how they wanted to be cared for. Where people were at risk of experiencing inequalities of care, staff ensured services were available and appropriate referrals were made.”