Brightwater
3-4 Otter Close, Bishopstoke, Eastleigh, Hampshire, SO50 8NF · View on map
Overview
Key facts
The inspection record
Overall
Good
Report published 8 August 2025
“Date of assessment: 22 May to 17 June 2025”
“We carried out this assessment following concerns. Although we found some areas for improvement, we did not find evidence this had negatively impacted people’s care.”
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“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”
“There was a positive culture of learning at the service. Staff understood their responsibilities in relation to safeguarding. There were appropriate staffing levels, and safe recruitment practices were followed. People and their families were fully involved in the assessment of their needs. Staff treated people with kindness, compassion and respect, and promoted their independence. Information was provided in a way that was accessible for people. We received consistently good feedback about the registered manager and deputy managers at the service.”
“However, environmental risks were not always managed in a timely way and the provider did not have effective systems and processes in place to ensure sufficient oversight.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Brightwater entered the official register.
Rated Good overall
Report published 8 August 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 14 August 2018, rated Good
Inspected 27 April 2016, rated Good
Registration details
Location
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Frequently asked questions
What types of care is Brightwater registered for?
Brightwater is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities.
How many Rooms does Brightwater have?
There are 5 Single Rooms.
What is Brightwater's CQC rating?
Brightwater is rated Good by the Care Quality Commission (report published 8 August 2025). The full CQC inspection report is available at cqc.org.uk/location/1-116944740.
How many beds does Brightwater have?
Brightwater is registered for 5 beds.
Who is the registered manager at Brightwater?
The registered manager is Mr Matthew Edward Reeves-Smith.
When was Brightwater last inspected?
The Care Quality Commission published its latest report on Brightwater on 8 August 2025.
Where is Brightwater located?
Brightwater is located in Eastleigh, United Kingdom.
When did Brightwater register with CQC?
Brightwater first registered on 16 December 2010.
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Information disclaimer. Information regarding Brightwater is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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