Bowley Court

“Date of Assessment: 2 December 2024 to 02 January 2025. This service is a residential care home providing personal and nursing care to younger and older people. It specialises in supporting people who have complex neurological needs including Huntington's Disease, acquired brain injury (for example, due to a head injury or stroke), or people with mental health needs who also have physical disabilities. At the time of our assessment there were 16 people using the service. This assessment was prompted in part due to some concerns we received at the providers other onsite location We visited the service on the 2 December 2024. At this assessment we looked at 8 quality statements in the key questions safe, effective, caring, responsive and well-led. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. People were took part in meaningful activities and social interaction and were involved in their care planning which was personalised and bespoke to their individual needs. People were protected and kept safe. Staff understood and managed risks. There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. The management team had effective quality assessments in place to drive improvements.”