Bluebells Care Home

“Date of assessments 20 March to 26 March 2024 and 16 July to 1 August 2024. We completed the assessments to check if improvements had continued and to update the overall rating of the service. We assessed quality statements from safe, effective, caring, responsive and well led key questions and found areas of good practice. The scores for these areas have been combined with scores based on the key question ratings from the last assessment. We found improvements had been made, people were now receiving evidence based care and support. The service was clean and well maintained, people had access to appropriate equipment to support their needs. The management team had led improvements in the culture of the service and encouraged staff to be involved in achieving the mission statement. People, relatives and staff were involved in making changes and improvements to the service. Staff worked with other professionals to make sure people received support when their needs changed.”