Birnbeck House – Care Home Learning Disabilities

“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“The provider was previously in breach of the legal regulations in relation to safe care and treatment, person centred care, staffing and governance. Improvements were found at this assessment in relation to person centred care and staffing.”

“However, improvements were still needed in relation to safe care and treatment and governance. The provider remained in breach of these legal regulations.”

“People were at increased risk as the provider had not assessed or effectively managed all risks to people. While the service’s governance systems had identified areas for improvement, they had not been effective in ensuring the improvements were made in a timely manner.”

“However, staff were trained in supporting autistic people and people with a learning disability at a level appropriate to their role. Staff interaction with people had improved.”

“Staff felt the service being provided to people was improving. Their comments included, “Overall I would like to tell you things have really improved” and “The home has definitely improved, the atmosphere and communication is better.””

“We have asked the provider for an action plan in response to the concerns found at this assessment.”