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Unclaimed listing CQC record · synced 19 October 2026

Birch House

The Street, Appledore, Ashford, Kent, TN26 2AF · View on map

Residential CareCaring for adults under 65 yrsLearning disabilities
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 8 January 2025

Beds
5
CQC rating
Good
Registered
2013
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Overview

Key facts

Beds5

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 8 January 2025

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

“We undertook this assessment of Birch House between 28 and 30 October 2024. We completed this assessment due to serious concerns identified in another of the providers services. Therefore, we carried out a comprehensive assessment looking at all quality statements in safe, effective, caring, responsive and well-led.”

“We did not identify any breaches of regulation during this assessment but identified areas of improvement in assessing and recording people’s goals, decision making and choices around activities. The service continues to have the overall rating of Good.”

Show the full assessment summaryHide the rest of the summary

“Birch House is a residential care home providing accommodation for up to 5 autistic people or people with a learning disability. At the time of our assessment there were 5 people living at the service with varied support needs including different abilities to communicate. We spoke with people and their family members and also observed staff interactions in communal areas.”

“An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 8 JANUARY 2025 · CQC LOCATION ID 1-1010201117 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

25 Oct 2013

Registered with CQC

Birch House entered the official register.

8 January 2025

Rated Good overall

Report published 8 January 2025 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 11 June 2019, rated Good

Inspected 16 November 2016, rated Good

Registration details

Registration statusActive
Registered25 October 2013
Registered managerJoanne Lloyd
Council areaWeald of Kent
Integrated care boardNHS Kent and Medway Integrated Care Board
Client groupYounger Adults

Location

The Street, Appledore, Ashford, Kent, TN26 2AFOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Birch House registered for?

Birch House is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Caring for adults under 65 yrs and Learning disabilities.

How many Rooms does Birch House have?

There are 5 Single Rooms.

What is Birch House's CQC rating?

Birch House is rated Good by the Care Quality Commission (report published 8 January 2025). The full CQC inspection report is available at cqc.org.uk/location/1-1010201117.

How many beds does Birch House have?

Birch House is registered for 5 beds.

Who is the registered manager at Birch House?

The registered manager is Joanne Lloyd.

When was Birch House last inspected?

The Care Quality Commission published its latest report on Birch House on 8 January 2025.

Where is Birch House located?

Birch House is located in Ashford, United Kingdom.

When did Birch House register with CQC?

Birch House first registered on 25 October 2013.

How Ashford compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Birch House.

5 rated Good or better
1
Good or better Below Good

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Information disclaimer. Information regarding Birch House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.