Belmont House Care Home

“Date of assessment: 10 July to 9 August 2024. This included site visits on 10, 17 and 24 July 2024. This assessment was in response to the Care Quality Commission (CQC) receiving information of concern over issues such as staffing, risk management, and training. We identified 2 breaches of legal regulations concerning governance and safe care and treatment. The service did not always assess risks to people’s health and safety or mitigate them where identified. The service did not always properly and safely manage medicines. People did not always have accurate care plans to guide safe practice. The service did not always document and record necessary information. These shortfalls were not picked up by the provider’s governance systems. However, there were enough staff to ensure people’s safety and meet their needs. Staff were trained appropriately. People had access to appropriate support from healthcare and other professionals. The service had good infection prevention and control measures in place. Staff supported people to have independence, choice and control, and to give feedback on their care. The provider took steps to address the issues we identified following our feedback.”