Becket House Nursing Home

“At this assessment, we found breaches of the legal regulations in relation to Safeguarding and Good Governance.”

“Systems to identify and follow up on safeguarding concerns were not always effective. Audit and quality assurance processes to assess, monitor and drive improvements at the service did not cover all key areas and did not identify the concerns we found. The environment was not always well maintained, and medicines were not always managed safely. The registered manager responded promptly when issues were brought to their attention.”

“Becket House Nursing Home had a committed staff team with the right skills and knowledge to support people effectively. They understood their roles in safeguarding people if they had a concern. Staff told us that they enjoyed their work and felt supported by the management team.”

“People’s needs had been assessed and were regularly reviewed. Staff were kind, and people felt well looked after.”

“The provider worked in partnership with other organisations including community, health and faith groups to meet people’s needs.”

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