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Unclaimed listing CQC record · synced 19 October 2026

Bay Tree House

423 Unthank Road, Norwich, Norfolk, NR4 7QB · View on map

Dementia CareResidential Care
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding
Safe Requires improvementWell-led Requires improvementCaring GoodResponsive Requires improvementEffective Requires improvement

Inspected 4 August 2022

Beds
16
CQC rating
Requires improvement
Registered
2020
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Overview

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Inspected 4 August 2022

SafeRequires improvement
Well-ledRequires improvement
CaringGood
ResponsiveRequires improvement
EffectiveRequires improvement
INSPECTED 4 AUGUST 2022 · CQC LOCATION ID 1-9823802251 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

6 Nov 2020

Registered with CQC

Bay Tree House entered the official register.

4 August 2022

Rated Requires improvement overall

Inspected 4 August 2022 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 8 January 2019, rated Good

Inspected 12 May 2016, rated Good

Registration details

Registration statusActive
Registered6 November 2020
Registered managerMrs Sandra Elizabeth Hanley
Council areaNorwich South
Integrated care boardNHS Norfolk and Waveney Integrated Care Board
Client groupOlder Adults

Location

423 Unthank Road, Norwich, Norfolk, NR4 7QBOpen in Google Maps

Family reviews

No reviews yet for Bay Tree House

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Frequently asked questions

What types of care is Bay Tree House registered for?

Bay Tree House is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.

How many Rooms does Bay Tree House have?

There are 16 Single Rooms.

What is Bay Tree House's CQC rating?

Bay Tree House is rated Requires improvement by the Care Quality Commission (inspected 4 August 2022). The full CQC inspection report is available at cqc.org.uk/location/1-9823802251.

How many beds does Bay Tree House have?

Bay Tree House is registered for 16 beds.

Who is the registered manager at Bay Tree House?

The registered manager is Mrs Sandra Elizabeth Hanley.

When was Bay Tree House last inspected?

The Care Quality Commission last inspected Bay Tree House on 4 August 2022.

Where is Bay Tree House located?

Bay Tree House is located in Norwich, United Kingdom.

When did Bay Tree House register with CQC?

Bay Tree House first registered on 6 November 2020.

How Norwich compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Bay Tree House.

4 rated Good or better
2
Good or better Below Good

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Information disclaimer. Information regarding Bay Tree House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.