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Unclaimed listing CQC record · synced 19 October 2026

Aspens Cornford Lane

Aspens, Cornford Lane, Pembury, Tunbridge Wells, TN2 4QU · View on map

Residential CareLearning disabilities
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective Requires improvementCaring GoodResponsive GoodWell-led Requires improvement

Report published 30 June 2025

Beds
50
CQC rating
Requires improvement
Registered
2017
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Overview

Key facts

Beds50

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 30 June 2025

SafeRequires improvement
EffectiveRequires improvement
CaringGood
ResponsiveGood
Well-ledRequires improvement

“Date of Assessment: 17 March to 15 April 2025. The service is a residential care home support to autistic people and people with a learning disability. The service is registered to accommodate 50 people over seven bungalows on one site.”

“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

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“The service was in breach of two regulations. The provider had failed to have effective systems in place to identify, monitor and manage risks for people. This included the safe management of medicines. The provider had also failed to provide robust quality monitoring processes to ensure effective oversight of the service.”

“There were variations across the service in how well people’s health needs and capacity to consent were assessed, monitored and recorded. People’s needs were fully assessed and this included detailed information about the best ways to communicate effectively.”

“People, relatives and external professionals said that staff were kind and caring. We observed staff supporting people with patience and understanding whilst enabling them to make choices. People were supported to stay in touch with family members and people who were important to them.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 30 JUNE 2025 · CQC LOCATION ID 1-3635910822 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

1 Oct 2017

Registered with CQC

Aspens Cornford Lane entered the official register.

30 June 2025

Rated Requires improvement overall

Report published 30 June 2025 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 17 June 2021, not rated

Inspected 20 September 2018, rated Good

Registration details

Registration statusActive
Registered1 October 2017
Registered managerMrs Sally-Anne Shepherd, Mr Stephen Shepherd, Mrs Atherly Jane Sutton
Council areaTunbridge Wells
Integrated care boardNHS Kent and Medway Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

Aspens, Cornford Lane, Pembury, Tunbridge Wells, TN2 4QUOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Aspens Cornford Lane registered for?

Aspens Cornford Lane is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities.

How many Rooms does Aspens Cornford Lane have?

There are 50 Single Rooms.

What is Aspens Cornford Lane's CQC rating?

Aspens Cornford Lane is rated Requires improvement by the Care Quality Commission (report published 30 June 2025). The full CQC inspection report is available at cqc.org.uk/location/1-3635910822.

How many beds does Aspens Cornford Lane have?

Aspens Cornford Lane is registered for 50 beds.

Who is the registered manager at Aspens Cornford Lane?

The registered manager is Mrs Sally-Anne Shepherd, Mr Stephen Shepherd, Mrs Atherly Jane Sutton.

When was Aspens Cornford Lane last inspected?

The Care Quality Commission published its latest report on Aspens Cornford Lane on 30 June 2025.

Where is Aspens Cornford Lane located?

Aspens Cornford Lane is located in Tunbridge Wells, United Kingdom.

When did Aspens Cornford Lane register with CQC?

Aspens Cornford Lane first registered on 1 October 2017.

How Tunbridge Wells compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Aspens Cornford Lane.

5 rated Good or better
1
Good or better Below Good

Care homes near Tunbridge Wells

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Information disclaimer. Information regarding Aspens Cornford Lane is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.