Aspect House

“Date of Assessment: 06 May to 19 May 2026. Aspect House is a care home providing support to older and younger people, primarily living with mental health needs. Not everyone was in receipt of the regulated activity personal care, so we only spoke to those who received this support. This assessment took place due to an aged rating.”

“Incidents were recorded and used to identify patterns, with information shared with staff, who understood reporting, safeguarding, and whistleblowing responsibilities. Handover processes supported continuity of care, and legal requirements under the Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS) were met. Risks were regularly reviewed to support safe, positive risk-taking, with safe recruitment, sufficient staffing, and ongoing training in place. Infection control and environmental checks were maintained; however, audits had not identified unsafe water temperatures, which increased the risk of scalding. Medicines were handled by trained staff with audit systems in place; however, a stock discrepancy was identified on inspection, which meant the provider could not be completely assured people were receiving their medication as prescribed.”