Ashton Meadows Nursing Home

“This assessment took place between 17 September and 30 September 2025. This service is a care home providing nursing and personal care to people, some of whom live with dementia. At the time of our assessment there were 56 people using the service.”

“Systems were in place to protect people from risk of abuse. Risks to people’s safety and wellbeing were managed well. There were enough staff to meet people’s needs. Staff received relevant training to help them meet these needs. Recruitment practice was safe. Infection risks were managed well. People were involved in assessments of their needs. They received person-centred care based on their individual needs, including those related to their protected equality characteristics. People’s care and support was regularly reviewed to check this remained effective and helping people achieve positive outcomes. People were supported to stay healthy and well and received their medicines when needed. Staff made sure people understood their care, to give informed consent. People’s communication needs were well understood by staff who supported people to make decisions and retain choice and control over the care and support they received. People were treated equally, fairly, and supported to access care and support when they needed this. The service was led by experienced managers. Staff were valued and supported with their learning, development and wellbeing. People and staff could raise concerns in confidence, and these were listened to and acted on. There was a culture of learning, inclusivity and partnership working, which helped the service continuously improve the care and support people received.”