Ardent Residential Care Home

“Date of assessment: 25 November to 10 December 2024. Ardent Residential Care Home is a care home providing personal care to up to 23 people. At the time of this assessment there were 15 people living at the service. This assessment was completed to follow up on a warning notice we issued in February 2024 asking the provider to make improvements in relation to the safety of the environment. At this assessment we initially looked at the key questions, safe and well-led. Following concerns, we opened up the assessment to include the key question effective. We identified 5 breaches of the regulations. These were in relation to, safe care and treatment, safe environments, safe staffing, consent to care and treatment and the management of the service. The overall rating for this service remains ‘requires improvement’. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded. We have also asked the provider for an action plan in response to our concerns.”