Anchor Point Neurological Centre-Inspire Neurocare (Southampton) Limited

“Date of Assessment: 15 and 16 July 2026. Inspire Neuro Care Southampton provides accommodation with nursing care for up to 57 people with acquired brain injuries. Accommodation is arranged over 3 floors with stair and lift access. At the time of this inspection there were 12 people living at the service. Our inspection was prompted by concerns received about how safely people’s needs were being met. This was a comprehensive inspection, and we reviewed all the quality statements. We found no concerns in relation to the care and support people received. However, we noted some further embedding of governance and oversight was needed.”

“There was a new manager in post who had worked closely with external stakeholders to monitor and improve safety. Records showed staff were skilled, qualified, and experienced to meet people’s needs. Staff had been given updated training and competency assessments, and this included agency staff regularly working at the service. Staff we spoke with confirmed they felt more confident and competent than previously. Safeguarding procedures were followed and effective systems were in place to manage concerns. Lessons learned from incidents were recorded and shared with the wider team. Staff told us they felt confident to raise concerns about safety and were sure they would be listened to. The manager had implemented a range of checks and audits, alongside the provider's regular checks and audits. These showed how assurances had been sought. However, further embedding of these systems was required as the service grew and developed.”