Abbey Ravenscroft Park Nursing Home

“At the time of the assessment there were 61 people living in the home.”

“The provider was previously in breach of the legal regulation in relation to safe care and treatment, person-centred care, dignity and respect and good governance following our last inspection in May 2024. Improvements were found at this assessment and the provider was no longer in breach of these regulations.”

“The home was safe for people and the home environment had been improved following redecorating and refurbishment work. Repairs and maintenance had been carried out to ensure it was a safe place for people to live.”

“We did not identify any significant issues during this assessment, although we identified some further improvements that were required in the home. For example, ensuring people and relatives had access to their care plans and information about people was stored appropriately so they could be easily found within care plans. We found risks related to people’s care were assessed and monitored. Medicines for people were managed safely and people received their medicines as prescribed.People were protected from the risk of harm and abuse.”

“People were supported to have choice and control and were involved in planning their care.Care plans were personalised and addressed people’s needs and wishes.Processes to record accidents and incidents were in place and lessons were learned from them. There were enough staff to ensure people’s safety and meet their needs. They received training and support to develop in their roles.”

“Staff protected people’s privacy and dignity. People were treated as individuals and their equality and diversity needs were supported and respected. People were supported to have a good quality of life.Staff communicated with people with respect, kindness and compassion. People were encouraged to be independent as much as possible and staff sought their consent.”

“The provider monitored the service to ensure people were safe and to drive continuous improvements. Leaders and managers in the home were supportive of staff and people and shared a positive vision and culture.”